Returns & Exchanges

At Bloom Perfumery London, we want you to be delighted with your fragrance; however, we can only accept returns on unopened and sealed items within 14 days of delivery. Due to health and hygiene regulations, any perfume that has been sprayed or had its original cellophane removed is ineligible for a refund.

Return Process

• 1.
  Notify Our Team

  Contact our customer service team via email with your order number and reason for return to receive a Return Authorization code.

• 2.
  Secure Packaging

  Carefully pack the unopened product in its original shipping box with sufficient padding to prevent damage during transit.

• 3.
  Ship Your Item

  Send the package to our London boutique using a tracked and insured courier service, as we are not responsible for items lost in the post.

• 4.
  Quality Inspection & Refund

  Once our experts confirm the seal is intact, we will process your refund to the original payment method within 5-7 business days.